Cozy Living Furniture FAQ
GENERAL INFORMATION
We are open from 10:00 AM - 8:00 PM (EST) Monday through Saturdays from 11:00 AM to 5:00 PM (EST) on Sundays.
Our contact number is 631-846-8709
Our e-mail address is support@cozylivingfurniture.com
Yes, our showroom address is CORAM. 541 MIDDLE COUNTRY RD, CORAM, NY 11727
Cozy Living strives to provide the lowest prices on the market. If you do happen to find a lower price, you may email the competitors website link to a support@cozylivingfurniture.com, showing the total price (product plus shipping cost); provide your shipping zip code, and if possible we will try to match the price.
Yes, if the item is expected to be in stock within one month, we will process you order. In most cases your order should arrive within 4-6 weeks. In the case that we expect the item to be out of stock longer, we will notify you to confirm that you still want the item(s). We do our best to constantly update availability; However the website availability is not dynamically generated 'real time' inventory. You may contact us anytime via phone at 631-846-8709, or by emailing to support@cozylivingfurniture.com, to get accurate information on availability.
We sell only brand new furniture. The reason we can offer such great low prices is because we get them directly from the manufacturer. We also have great relationships with them and therefore got fantastic deals worked out.
Please email our customer support support@cozylivingfurniture.com for any cancellation requests. We allow cancellation up to 24 hours after the order has been placed; unless the order has already been shipped by the manufacturer. Any cancellation of the order after this point will need to follow the return policy.